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GIFT VOUCHER
Mackenzie Hotels Customer Satisfaction Survey
Please tell us a little bit about yourself and your experience of staying at a Mackenzie Hotel. We value your feedback and thoughts as we strive to find ways of improving the satisfaction of our customers.
Title
First Name
Surname
Email Address
Please Select Your Age Range
Under 18
18 to 24
25 to 30
31 to 40
41 to 50
51 to 60
61 to 70
71 to 80
Over 80
Please Choose The Hotel You Stayed At
Sea Marge Hotel
Dales Country House Hotel
Links Country Park Hotel
What Was The Purpose Of Your Stay?
Business
Leisure
How Did You Hear About The Hotel?
I Have Stayed At A Mackenzie Hotel Before
Recommended By Someone
Internet Search
Social Media
Printed Marketing Material
I Live Locally
Other
Your Reservation Experience
Reservation Staff
Excellent
Good
Fair
Poor
Reservation Process
Excellent
Good
Fair
Poor
How Were Our Rooms And Facilities?
House Keeping Staff
Excellent
Good
Fair
Poor
Room Decoration
Excellent
Good
Fair
Poor
Cleanliness Of Room
Excellent
Good
Fair
Poor
Facilities In Room
Excellent
Good
Fair
Poor
How Would You Rate Your Restaurant & Bar Experience?
Restaurant & Bar Staff
Excellent
Good
Fair
Poor
Restaurant Service
Excellent
Good
Fair
Poor
Range & Variety Of Food
Excellent
Good
Fair
Poor
Range & Variety On The Bar
Excellent
Good
Fair
Poor
Quality of Food
Excellent
Good
Fair
Poor
How Would You Rate The Hotel's Appearance, Grounds and Public Areas?
Overall Condition & Appearance Of The Hotel
Excellent
Good
Fair
Poor
The Grounds and Gardens
Excellent
Good
Fair
Poor
Hotel Cleanliness
Excellent
Good
Fair
Poor
Please Let Us Know Any Way In Which We Can Improve Our Service
Would You Visit The Hotel Again In The Future?
Yes
Unsure
No
Send Your Feedback
